- Confirm your contact info: The most important thing you can do at this time is confirm your email address, mailing address and phone numbers are current at The Bank of Washington.
- Watch your mailbox: In addition, keep an eye on your mailbox, email and this web page for information about the upcoming account integration.
- Learn more: To help the transition go smoothly, we’ve provided a checklist of potential action items.
You’re in the right place for the latest information about the integration of accounts between The Bank of Washington and Sound Credit Union.
On July 29, when account integration is complete, TBOW clients’ accounts and services will run on Sound Credit Union’s software.
Account Integration Guide
View the Account Integration Guide to learn what to expect and how and when to access your accounts online, in person and over the phone.
Account Integration Weekend Starts July 26
June through Mid-July
Ensure your account information is current. Use this checklist to help you identify action items that will pertain to your account integration to Sound.
TWO WEEKS TO GO
Week of July 15
BILL PAY DEADLINE
July 22 at 6am is the deadline to access TBOW online bill pay system.
Visa Credit Card Options
TBOW Credit Cardholders: look forward to a call from a Sound Associate to discuss your Credit Card options.
If you’d rather Opt-Out of a Sound Credit Card and convert your existing balance into a closed-end personal loan, complete and return this form.
After account integration, The Bank of Washington clients will receive new account numbers. Look for a letter in mid-July with more information.
Yes, your direct deposit will continue to work without interruption. When we combine operating systems, and your routing number changes, we will work with your direct deposit and/or withdrawal sources to change your account number. However, this may require your help along the way. As we get closer to that date, we will be in touch.
Review the Account Integration Guide for details regarding account access. As we get closer to integration weekend your account access points will change.
Once the account integration is complete on July 29, all members and clients will have full-service access to Sound’s complete branch network. Until that time, account access will only be available at existing branches of The Bank of Washington (Edmonds, Everett, Lynnwood, Mukilteo and Redmond).
We have no plans to close branches at this time. We will monitor the performance of each branch location and the needs of our members and clients. Once accounts are combined, our branch network will grow to 29 locations.
The Bank of Washington branches, employees and clients are now a part of Sound Credit Union.
Together, the organizations will offer an expanded branch footprint of 29 locations from Everett to Tumwater, additional services, financial strength and growth opportunities.
Combined, the organization will have approximately $1.7 billion in assets ($1.3 billion in loans, $1.5 billion in deposits) and over 122,000 members/clients.
Don Clark, Sound’s President/CEO, will lead the combined organizations, along with the rest of Sound’s executive team who will continue in their current roles.
No, Sound will maintain its status as a credit union and is excited to welcome The Bank of Washington clients to the Credit Union.
Sound Credit Union is insured by the National Credit Union Administration (NCUA) through the National Credit Union Share Insurance Fund (NCUSIF).
Your deposits will continue to be federally insured to the maximum amount available, currently to at least $250,000 per depositor, and backed by the full faith and credit of the United States government.