Frequently Asked Questions

How do I change my account nicknames?

Nicknames that are created in Online Banking are visible in our Android App, iPhone App, and mobile site at m.soundcu.com. You can add or change account nicknames in Online Banking from the Account section under the Settings tab. By using the dropdown menu, you can choose to edit nicknames for either deposit or loan accounts. In addition, nicknames for alternate accounts will also show on all our Mobile platforms. However, they must be updated from within Online Banking by logging into the alternate account directly.

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