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Member Assistance Program


Member Assistance Program

Financial resources during COVID-19.

Sound is here to help support members and our community while we transition into new routines related to coronavirus. The following resources are available if you’ve been financially impacted.

Member Assistance Program  |  Personal Loan Special

Quick access to cash with a low interest rate and affordable payment.
  • Loan amounts between: $500 – $3,000
  • 8.00% APR
  • Terms between 10 – 40 months
  • No payment for 60 days*
  • $50 minimum payment

Learn More 

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First Mortgage Forbearance Request

Sound first mortgage loans are serviced through Cenlar, the nation’s leading loan servicing provider.

Cenlar offers mortgage assistance, including forbearance, for borrowers who are experiencing hardships as a result of the Coronavirus. Visit for complete mortgage payment options available during this time.

To request a forbearance, please login to your mortgage account with Cenlar, review, complete and submit the form.

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1.99% promo APR through June 2022 on Visa balance transfer by June 30, 2021.

Enjoy a low promo rate with no balance transfer fee and no annual fee.

Learn More

More tools and resources during COVID-19

Loan Comparison Tool

If you have a loan at a different bank or lender, use our easy comparison tool and see if we can offer you a lower payment or more favorable terms.

Compare Your Auto Loan »

Compare Your Personal Loan »

Skip a Payment

Skip a one-time payment on your Sound consumer loan.

Call or Visit a Branch to get started.

Terms & Conditions »

Increase Your Credit Limit or Consolidate Debt

Consolidate higher-rate loans or increase the limit on your Sound credit card or unsecured line to expand liquidity.

Apply Now »

Student Loans Through Student Choice

Student Choice, Sound’s Student Loan administrator, has created a COVID 19 Forbearance Program to help borrowers and co-borrowers through this pandemic.

More Details

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IRA Changes for Tax Year 2020

  • Required Minimum Distributions age raised to 72
  • Traditional IRA contributions can be made at any age
  • Required Minimum Distributions waived in 2020
  • Qualified disaster distributions up to $100,000 with waived early-withdrawal penalty

Learn More

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