A message from our CEO, Don Clark, Jr.
This is a busy and exciting year for Sound Credit Union. You—our members—continue to be the reason and a part of several key initiatives we have planned for 2018 that will deliver better banking services and provide more meaningful impact in the community. Please continue to watch soundcu.com/digital-banking, your inbox and mailbox for updates over the next few months.
The future of digital banking is only a few months away
We will be upgrading our member online banking system and mobile app this year. This platform conversion is an important advancement for the credit union and for you. This upgrade ensures even greater standards of service and security and will allow us to provide the best digital solutions now and well into the future.
Watch our website for details
This conversion project is a large undertaking that we’ve been working on for months in an effort to minimize potential inconveniences for you. We will communicate with you about these changes, so please watch soundcu.com, your inbox and mailbox for regular updates and more details.
What you can expect
Many of the solutions and integrations that members have asked for (and we are excited to offer) will become available to you once this conversion is complete. You can look forward to more robust account access points, more self-service options that will save you time, expanded business account tools and greater continuity between mobile and desktop banking. In addition, the transition to this new platform lays a strong technological foundation that we’ll continue to build upon to deliver best-in-class banking products and services.
Thank you in advance for your understanding and patience in the coming months. Please contact us in the way that’s most convenient for you with any questions or concerns you have.
Don L. Clark, Jr.
Sound Credit Union