« Return to the Blog Sound News

Sound Credit Union Names New Chief Retail Officer

(TACOMA, Washington — July 10, 2018) Sound Credit Union has named Charlene Henson as its new Senior Vice President and Chief Retail Officer. Henson brings more than 23 years of credit union industry experience to her new role, including experience in retail operations, mortgage lending, account resolutions and operations support. Most recently, Henson served as Sound’s Vice President of South Region Branches.

“We are pleased to have Charlene join our executive team as our Chief Retail Officer. Her proven leadership and experience will continue to be an asset to
Sound,” said Don Clark, President/CEO of Sound Credit Union.

The chief retail officer oversees all retail branches and the credit union’s Contact Center. Henson expects to focus on process efficiencies, staff development and branch initiatives this year.

Sound Credit Union was founded in 1940 and today is one of Washington State’s largest credit unions. With 24 full-service branch locations throughout the Puget Sound area, Sound provides their nearly 120,000 members with authentic and trusted financial support and services. Sound is driven by the purpose of standing with members, employees and the community through all waves of life.

You may also like

Sound Credit Union Logo
Sound News

Sound Credit Union and Washington Bancorp, Inc. Announce Strategic Acquisition

Tacoma and Lynnwood, Washington – Sound Credit Union and Washington Bancorp, Inc. (OTC Pink “WGTB”), the holding company for the…
Read more »
Sound Credit Union Logo
Sound News

Sound Credit Union Names New Chief Operations Officer

(TACOMA, Washington – July 10, 2018) Sound Credit Union has named Wendy Cleveland as its new Senior Vice President and…
Read more »
Sound Credit Union Logo
Sound News

Sound Introduces a New Brand and Purpose Statement

On July 2, 2018, Sound Credit Union revealed a new logo and updated brand purpose statement. The change was motivated…
Read more »

By clicking here, you’ll be leaving soundcu.com. Sound is not responsible for any external content and our privacy policy does not apply.

Cancel Accept