Scammers can spoof Sound Credit Union’s phone number. Sound will never ask for your Online Banking username, password, verification codes or one-time passcode. If you receive a suspicious call, hang up and call us directly at 800.562.8130. When in doubt, hang up and call us.
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What if I receive a call from (844) 332-4899?
If you receive a call from the number 844-332-4899, please pick-up!
Sound Credit Union works with fraud protection services (Falcon) to continuously monitor members’ credit and debit cards for fraudulent activity 24/7/365.
If we detect transactions that occur on your card(s) that are unusual or outside of your standard spending patterns, this may prompt us to call your home or cell phone number associated with your Sound Credit Union account to verify potential suspicious activity on your card account(s).
Falcon will verify your identity; however they will never ask for your full card number, personal identification number (PIN) or the three numbers on the back of your card.