Contact Sound
Contact Sound
We welcome your questions.
Email your question using the form below. Please omit personal information such as your account number or SSN.
Chat
Chat is available for general inquiries. Click the chat bubble found in bottom-right of your browser window.
For more specific questions about your account (balances, history, etc) please log in to Online Banking before initiating a chat session.
Chat Hours:
Monday – Friday: 8:00 am to 6:00 pm
Saturday: 9:00 am to 1:00 pm
Call
Sound Contact Center
253.383.2016
800.562.8130
Hours:
Monday – Friday: 8:00 am to 6:00 pm
Saturday: 9:00 am to 1:00 pm
Write
Mail:
Sound Credit Union
PO Box 1595
Tacoma, WA 98401-1595
Fax:
253.383.2079
Visit
Visit our Branches and ATMs page for a full list of branches and hours.
Browse Support
Get answers and instructions for common questions by visiting Support section 24 hours a day.
Did you receive a call from 844-332-4899?
If you receive a call from the number 844-332-4899, please pick-up! This is a legitimate call from our fraud protection department calling you to verify potentially suspicious charges on your Sound debit or credit card. Learn more »
Report a Lost or Stolen Credit or Debit Card
Call us at 253.383.2016 or 800.562.8130. For after-hours support, select Option 6, then Option 2 from the telephone menu.
Legal & Documents Request
Sound Credit Union
Attn: Risk Management
PO Box 1595
Tacoma,WA 98401-1595
Fax: 253.383.2023
Donation & Sponsorship Request
Learn more about how Sound reinvests in our communities and how you can submit a request.