What is Sound Credit Union's phone number?

You can reach Sound Credit Union at 800-562-5515. Our member service team is available Monday through Friday, 9:00 AM to 5:00 PM Pacific Time. For 24/7 account access, use our online banking platform or mobile app.

What are Sound Credit Union's hours of operation?

Sound Credit Union branch hours vary by location. Most branches are open Monday through Friday from 9:00 AM to 5:00 PM, with some locations offering extended hours and Saturday service. Contact your specific branch for exact hours or visit our locations page.

How can I contact Sound Credit Union about a loan?

For loan inquiries, call 800-562-5515 and select the lending department option. You can also visit any Sound Credit Union branch to speak with a loan officer, or apply online through our website for auto loans, personal loans, mortgages, and home equity products.

Does Sound Credit Union offer support in Spanish?

Yes, Sound Credit Union provides member support in both English and Spanish. When calling 800-562-5515, Spanish-speaking representatives are available to assist with your banking needs.

How do I report a lost or stolen debit card?

To report a lost or stolen debit card, call Sound Credit Union immediately at 800-562-5515 during business hours. For after-hours emergencies, call our 24/7 card services line. You can also freeze your card instantly through the mobile app or online banking.

Where is Sound Credit Union located?

Sound Credit Union is headquartered in Olympia, Washington at 6900 Martin Way E, Olympia, WA 98516. We serve members throughout Washington state with 26+ branch locations in communities including Tacoma, Lakewood, Puyallup, Olympia, and surrounding areas.

Can I contact Sound Credit Union by email?

Yes, you can email Sound Credit Union at memberservices@soundcu.com for general inquiries. For secure account-related questions, please use the secure messaging feature in online banking or call us directly at 800-562-5515.

How do I schedule an appointment with Sound Credit Union?

To schedule an appointment at Sound Credit Union, call 800-562-5515 or contact your preferred branch directly. You can also visit our website to request an appointment online for services like loan consultations, account opening, or financial planning.

Contact Sound Credit Union

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Lost or Stolen Card?

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844-332-4899?

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Skipper, Sound’s Digital Assistant is available to chat with you 24/7 from our website or within Online & Mobile Banking. You can ask questions, get answers, and if you need additional help, you can easily transfer to a live Sound chat agent during business hours.

Digital Assistant & Live Chat

Chat with Skipper, Sound’s Digital Assistant 24/7.

Live Agent Chat Hours:
Monday – Friday: 7:30 am to 6:00 pm
Saturday: 9:00 am to 1:00 pm

Call

Sound Contact Center
253.383.2016
800.562.8130

Hours:
Monday – Friday: 7:30 am to 6:00 pm
Saturday: 9:00 am to 1:00 pm

Write

Mail:
Sound Credit Union
PO Box 1595
Tacoma, WA 98401-1595

Fax:
253.383.2079

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Visit our Branches and ATMs page for a full list of branches and hours.

Find a local branch

Browse Support

Get answers and instructions for common questions by visiting Support section 24 hours a day.

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Report a Lost or Stolen Credit or Debit Card

Call us at 253.383.2016 or 800.562.8130. For after-hours support, select Option 6, then Option 2 from the telephone menu.

Did you receive a call from
844-332-4899?

If you receive a call from the number 844-332-4899, please pick-up! This is a legitimate call from our fraud protection department calling you to verify potentially suspicious charges on your Sound debit or credit card. Learn more.

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800.562.8130

Live Agent Chat & Contact Center Hours

Monday – Friday: 7:30 am to 6:00 pm
Saturday: 9:00 am to 1:00 pm

Legal & Documents Request

Sound Credit Union
Attn: Risk Management
PO Box 1595
Tacoma, WA 98401-1595

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Learn more about how Sound reinvests in our communities and how you can submit a request.

Learn more about Donations & Sponsorships

Routing Number

Contact Sound Credit Union

Lost or Stolen Card?

Call from
844-332-4899?

Find a branch
or ATM

Resume a Membership Application

Chat with Skipper, Sound’s Digital Assistant 24/7

Digital Assistant & Live Chat

Call

Write

Visit

Browse Support

Report a Lost or Stolen Credit or Debit Card

Did you receive a call from
844-332-4899?

Send Feedback

We want to hear from you.

Need Account Support?

800.562.8130

Legal & Documents Request

Donation & Sponsorship Request

Routing Number

Lost or Stolen Card?

Call from844-332-4899?

Find a branchor ATM

Resume a Membership Application

Digital Assistant & Live Chat

Call

Write

Visit

Browse Support

Report a Lost or Stolen Credit or Debit Card

Did you receive a call from844-332-4899?

Send Feedback

We want to hear from you.

Need Account Support?

800.562.8130

Legal & Documents Request

Donation & Sponsorship Request

Call from
844-332-4899?

Find a branch
or ATM

Did you receive a call from
844-332-4899?