Your Privacy

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Our Commitment to You

Sound Credit Union is committed to delivering financial products and services that will empower you, our member, to meet your financial needs and reach your financial goals.

To ensure that you can rely upon the quality of products and services we make available, Sound stands behind our Privacy Policy, which is summarized below and also available as a printer-friendly PDF.

 

Protecting Your Personal Information

All financial companies need to share members’ personal information to run their everyday business. Below, we list the reasons financial companies can share their members’ personal information; the reasons Sound Credit Union chooses to share; and whether you can limit this sharing.

The types of personal information we collect and share depend on the accounts or services you have with us. This information can include:

  • Name, address, Social Security number, and income
  • Account balances and transaction history
  • Credit history and credit scores

When you are no longer our member, we will not share your information except as permitted or required by law.

Reasons we can share your personal information

  • For everyday business purposes; such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

    For everyday business purposes; such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

  • For marketing purposes; to offer our products and services to you

    For marketing purposes; to offer our products and services to you

  • For joint marketing with other financial companies

    For joint marketing with other financial companies

  • For affiliates' everyday business purposes; information about your transactions and experiences

    For affiliates' everyday business purposes; information about your transactions and experiences

  • For affiliates' everyday business purposes; information about your creditworthiness

    For affiliates' everyday business purposes; information about your creditworthiness

  • For nonaffiliates to market to you

    For nonaffiliates to market to you

Does Sound Credit Union share?

  • For everyday business purposes; such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

    Yes

  • For marketing purposes; to offer our products and services to you

    Yes

  • For joint marketing with other financial companies

    Yes

  • For affiliates' everyday business purposes; information about your transactions and experiences

    No

  • For affiliates' everyday business purposes; information about your creditworthiness

    No

  • For nonaffiliates to market to you

    No

Can you limit sharing?

  • For everyday business purposes; such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

    No

  • For marketing purposes; to offer our products and services to you

    No

  • For joint marketing with other financial companies

    No

  • For affiliates' everyday business purposes; information about your transactions and experiences

    We don't share

  • For affiliates' everyday business purposes; information about your creditworthiness

    We don't share

  • For nonaffiliates to market to you

    We don't share

How we protect your personal information

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also restrict access to nonpublic personal information about you to those employees and volunteers who need to know the information to provide products or services to you.

We collect your personal information, for example, when you

  • open an account or apply for a loan
  • apply for any credit union service
  • visit our website, provide us information on any online application or transaction, or information you send to us by email
  • use your credit or debit card or pay your bills
  • make deposits to or withdrawals from your accounts

We also collect your personal information from others, including credit bureaus or other companies.

Federal law only gives you the right to limit information sharing as follows:

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Affiliates: Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Sound Credit Union does not have any affiliates

Nonaffiliates: Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Sound Credit Union does not share with nonaffiliates so they can market to you, except for our joint marketing arrangements.

Joint marketing: A formal agreement between Sound Credit Union and a nonaffiliated financial company where we jointly market financial products or services to you.

  • Our joint marketing partners include providers of investment and financial services and insurance companies.