Privacy Policy

Your privacy. Our priority.

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Our Commitment to You

Sound Credit Union is committed to delivering financial products and services that will empower you, our member, to meet your financial needs and reach your financial goals.

To ensure that you can rely upon the quality of products and services we make available, Sound stands behind our Privacy Policy, which is summarized below and also available as a printer-friendly PDF.

View Privacy Policy PDF

Protecting Your Personal Information

All financial companies need to share members’ personal information to run their everyday business. Below, we list the reasons financial companies can share their members’ personal information; the reasons Sound Credit Union chooses to share; and whether you can limit this sharing.

The types of personal information we collect and share depend on the accounts or services you have with us. This information can include:

Name, address, Social Security number, and income
Account balances and transaction history
Credit history and credit scores

When you are no longer our member, we will not share your information except as permitted or required by law.

Reasons we can share your personal information
Purposes	Does Sound Credit Union share?	Can you limit sharing?
Purposes For everyday business purposes; such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus	Does Sound Credit Union share? Yes	Can you limit sharing? No
Purposes For marketing purposes; to offer our products and services to you	Does Sound Credit Union share? Yes	Can you limit sharing? No
Purposes For joint marketing with other financial companies	Does Sound Credit Union share? Yes	Can you limit sharing? No
Purposes For affiliates’ everyday business purposes; information about your transactions and experiences	Does Sound Credit Union share? No	Can you limit sharing? We don’t share
Purposes For affiliates’ everyday business purposes; information about your creditworthiness	Does Sound Credit Union share? No	Can you limit sharing? We don’t share
Purposes For nonaffiliates to market to you	Does Sound Credit Union share? No	Can you limit sharing? We don’t share

Other Important Information

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also restrict access to nonpublic personal information about you to those employees and volunteers who need to know the information to provide products or services to you.

We collect your personal information, for example, when you

open an account or apply for a loan
apply for any credit union service
visit our website, provide us information on any online application or transaction, or information you send to us by email
use your credit or debit card or pay your bills
make deposits to or withdrawals from your accounts

We also collect your personal information from others, including credit bureaus or other companies.

Our online and mobile banking app periodically collects, transmits, and uses geolocation information to support features that prevent fraudulent card use and alerts, but only if you expressly authorize collection of such information. You may choose whether geolocation information can be monitored on a continuous basis in the background, only while the app is being used, or not at all. You can change your location permissions at any time in your device settings.

Federal law only gives you the right to limit information sharing as follows:

sharing for affiliates’ everyday business purposes—information about your creditworthiness
affiliates from using your information to market to you
sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Affiliates: Companies related by common ownership or control. They can be financial and nonfinancial companies.

Sound Credit Union does not have any affiliates

Nonaffiliates: Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Sound Credit Union does not share with nonaffiliates so they can market to you, except for our joint marketing arrangements.

Joint marketing: A formal agreement between Sound Credit Union and a nonaffiliated financial company where we jointly market financial products or services to you.

Our joint marketing partners include providers of investment and financial services and insurance companies.

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