Scammers can spoof Sound Credit Union’s phone number. Sound will never ask for your Online Banking username, password, verification codes or one-time passcode. If you receive a suspicious call, hang up and call us directly at 800.562.8130. When in doubt, hang up and call us.
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How do I set up Text Banking?
To activate Text Banking, log in to Online Banking. From the “Manage” menu, choose “Alerts & Text Banking”. From there, follow the prompts to register your phone for Text Banking and note the menu of commands.
Once you are enrolled in Text Banking, send any of the commands below to 454545:
- BAL — Primary balance
- BAL ALL — All balances
- BAL CHK — Checking balance(s)
- BAL SAV — Savings balance(s)
- LAST — Last 5 transactions
- TRANS — Transfer funds to primary account
- HELP — Help keywords
- STOP — Deactivate service