Scammers can spoof Sound Credit Union’s phone number. Sound will never ask for your Online Banking username, password, verification codes or one-time passcode. If you receive a suspicious call, hang up and call us directly at 800.562.8130. When in doubt, hang up and call us.
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How do I change my password?
After logging in to Online Banking, click on “My Settings” at the top of the screen. Under “Login & Security”, click the “Edit” link next to Password. Once you enter a new password and click “Save”, you’ll receive a confirmation email.