Scammers can spoof Sound Credit Union’s phone number. Sound will never ask for your Online Banking username, password, verification codes or one-time passcode. If you receive a suspicious call, hang up and call us directly at 800.562.8130. When in doubt, hang up and call us.
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How do I change the PIN on my card?
If you know the current PIN you may call 1.855.477.1141, to change the PIN. If you’ve forgotten your PIN you will need to call us or visit a Sound branch.