Scammers can spoof Sound Credit Union’s phone number. Sound will never ask for your Online Banking username, password, verification codes or one-time passcode. If you receive a suspicious call, hang up and call us directly at 800.562.8130. When in doubt, hang up and call us.
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How do I manage my payees?
Click the settings icon and choose Manage Billers. Find the payee in your list and click on it. The window will open allowing you to perform the following tasks:
- Biller Information: add or edit your payee account information.
- eBill Detail: set up, view your bill, and manage your eBill settings. This sectiononly appears if an eBill is available for the payee.
- Recent Activity: view recent activity and make a payment.
- Group Filters: add, edit and manage group filters.
- Delete payee: permanently deletes this payee from the system. If you need to make a subsequent payment to a deleted payee, you will need to add that payee again.
