Scammers can spoof Sound Credit Union’s phone number. Sound will never ask for your Online Banking username, password, verification codes or one-time passcode. If you receive a suspicious call, hang up and call us directly at 800.562.8130. When in doubt, hang up and call us.
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What do I do if I forgot my password?
If you forgot your online banking password, click “Forgot Password” link on the login screen and follow the prompts to be sent a temporary password.
For additional assistance, reach us over the phone or at a branch.