Scammers can spoof Sound Credit Union’s phone number. Sound will never ask for your Online Banking username, password, verification codes or one-time passcode. If you receive a suspicious call, hang up and call us directly at 800.562.8130. When in doubt, hang up and call us.
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What is the lead time for processing a payment?
Allow at least 2 business days for electronic payments and 4 business days for check payments. The Bill Pay cutoff is 2:00 p.m. PT for that business day.