Scammers can spoof Sound Credit Union’s phone number. Sound will never ask for your Online Banking username, password, verification codes or one-time passcode. If you receive a suspicious call, hang up and call us directly at 800.562.8130. When in doubt, hang up and call us.
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Where do I make my payments?
Upon closing, Sound Credit Union may sell your mortgage loan. If that’s the case, your payment will be made to the company noted on your First Payment Notification found in your closing documents. The information on this notification will include your payment amount, due date, name of company and address for mailing the payment.
If Sound retains your mortgage loan, you may make your payments at any Sound branch or mail the payment to the address shown on your First Payment Notification found in your closing documents. Please note that Sound uses Cenlar, a mortgage servicing company, and that is where your payment will be mailed.