Product & Service Updates

Seattle Branch Closure

The Downtown Seattle Branch will be permanently closing on Thursday, September 30, 2021 due to significantly reduced member activity. To operate more efficiently, we are reassigning employees to nearby Sound locations. Continue reading

Now Offering GreenPath Financial Wellness Services

Here at Sound, we care about your financial wellness. That’s why we have partnered with GreenPath Financial Wellness to provide members with access to one-on-one financial counseling, debt management services, and financial education tools. As a national non-profit, GreenPath has been assisting individuals across the country for nearly 60 years and will work with you to provide the best possible options … Continue reading

Introducing MemberPass® – Digital ID

MemberPass is our new touchless, hassle-free way to authenticate your identity using your mobile device. It replaces the need to show your ID when you visit a branch or answer security questions when you call. Why use MemberPass Digital ID? It’s touchless – no need to show your ID It’s safe – accessed on your device using biometrics or a … Continue reading