Scammers can spoof Sound Credit Union’s phone number. Sound will never ask for your Online Banking username, password, verification codes or one-time passcode. If you receive a suspicious call, hang up and call us directly at 800.562.8130. When in doubt, hang up and call us.
Protecting Your Business: Cybersecurity Checklist
Your business works hard. Make sure your cybersecurity does too.
Cybersecurity Checklist
Cyber threats are constantly changing, and scammers are always finding new ways to target businesses. Without the right protections in place, your business could be at risk of data breaches, financial loss, or damage to the trust you’ve built with your customers.
This checklist is designed to help you stay one step ahead with practical steps to strengthen your security, protect sensitive information, and reduce your risk so you can focus on running your business with confidence.
Back Up and Secure Your Data
- Backup critical business and customer data.
- Automate and schedule regular backups.
- Securely store backups in multiple locations.
- Enhance cloud security with authentication and monitoring.
- Monitor security alerts and respond quickly.
Secure Communication Channels
- Monitor and protect email activity.
- Strengthen email authentication with DNS records.
- Establish a fraud escalation process.
- Setup applications to enforce MFA on logins.
- Set-up each employee with MFA access.
Keep Systems Updated and Monitored
- Use supported devices and software.
- Enable automatic system and software updates.
- Monitor failed login attempts and password changes.
- Track and respond to security alerts.
- Make sure IT providers apply updates promptly.
Write a Security Policy
- Create a security policy document.
- Plan for responding to a cyber security attack.
- Include password and data policy.
- Define employee cyber security responsibility.
- Set guidelines for third-party access.
Control Access
- Limit data collection and storage.
- Encrypt any data in transit.
- Encrypt any data at rest.
- Restrict employee access based on roles.
- Secure applications and devices.
Onboarding and Exit Processes
- Add security training to employee on-boarding.
- Educate staff about the security policy.
- Systemize removal of access when employees leave.
- Record items to be returned when employees leave.
- Limit access until fully trained.
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Loan Payments & Transfer Options
Sound Credit Union is committed to providing our members with a plethora of secure and convenient payment methods tailored to their preferences
Skipper, Our Digital Assistant
If you’re a frequent caller, you’ll notice a change to the phone menu. When greeted by Skipper, all you need to do is ask your question and it will be answered.