Scammers can spoof Sound Credit Union’s phone number. Sound will never ask for your Online Banking username, password, verification codes or one-time passcode. If you receive a suspicious call, hang up and call us directly at 800.562.8130. When in doubt, hang up and call us.
Annual Notices
Our Privacy Policy and our Non-Visa PIN-less Transaction Policy have not changed. All disclosures and terms are available...
Annual Notices
Regulations require us to notify our members of changes to policies and practices every year.
Our Privacy Policy and our Non-Visa PIN-less Transaction Policy have not changed.
All disclosures and terms are available by request and can also be found at soundcu.com/disclosures.
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Updates to Phone Banking
This is the first phase of Skipper, our new digital assistant for phone banking, with more features coming soon.
Skipper, Our Digital Assistant
If you’re a frequent caller, you’ll notice a change to the phone menu. When greeted by Skipper, all you need to do is ask your question and it will be answered.
New! Secure Text & Email Reminders for Your Sound Loans
We’re making it easier to stay on top of your loan payments with secure text and email reminders from Sound Credit Union. These timely alerts help you review your status and make payments quickly—anytime, anywhere.