Product & Service Updates

Foreign and Canadian Check Processing Is Ending
Starting November 9, 2026, Sound Credit Union will no longer accept checks drawn on banks outside the U.S., including Canadian checks. If someone abroad sends you money by check, please talk with them about switching to an electronic option. Continue reading

Updates to Phone Banking
This is the first phase of Skipper, our new digital assistant for phone banking, with more features coming soon. Continue reading

Skipper, Our Digital Assistant
If you’re a frequent caller, you’ll notice a change to the phone menu. When greeted by Skipper, all you need to do is ask your question and it will be answered. Continue reading

New! Secure Text & Email Reminders for Your Sound Loans
We’re making it easier to stay on top of your loan payments with secure text and email reminders from Sound Credit Union. These timely alerts help you review your status and make payments quickly—anytime, anywhere. Continue reading

Parkland Branch Remodel
The Parkland Branch remodel will elevate member service and solutions. Look forward to a more functional and modern branch experience. Continue reading
First Hill Branch Closure
The First Hill Branch permanently closed on Friday, March 3, 2023 due to reduced branch traffic. Continue reading

Now Offering GreenPath Financial Wellness Services
Sound Credit Union partnered with GreenPath Financial Wellness to provide members with one-on-one financial counseling, debt management services, and more. Continue reading

Sound Credit Union Moves into New Branch in Graham
Sound is pleased to announce the opening of its new full-service branch located in Graham, WA. Continue reading

Annual Notices
Our Privacy Policy and our Non-Visa PIN-less Transaction Policy have not changed. All disclosures and terms are available… Continue reading

Individual Retirement Account Changes for Tax Year 2020
There are new provisions affecting IRAs and employer-sponsored retirement plans. Some of these changes are for tax year 2020 onward, while others… Continue reading
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