Scammers can spoof Sound Credit Union’s phone number. Sound will never ask for your Online Banking username, password, verification codes or one-time passcode. If you receive a suspicious call, hang up and call us directly at 800.562.8130. When in doubt, hang up and call us.
Now Offering GreenPath Financial Wellness Services
Sound Credit Union partnered with GreenPath Financial Wellness to provide members with one-on-one financial counseling, debt management services, and more.
Here at Sound Credit Union, we care about your financial wellness. That’s why we have partnered with GreenPath Financial Wellness to provide members with access to one-on-one financial counseling, debt management services, and financial education tools.
As a national non-profit, GreenPath has been assisting individuals across the country for nearly 60 years and will work with you to provide the best possible options based on your individual financial situation.
As a member of Sound, you can receive assistance with:
- Financial Counseling
- Debt Management Services
- Housing Services
- Credit Report Review
- Student Loan Counseling
Financial conversations don’t need to be painful! GreenPath offers their one of their kind, caring, NFCC-certified counselors to help you access the resources and experiences you need to make informed financial decisions and find your path to a bright financial future. It’s free, no-pressure, and 100% confidential.
If you want to learn more about GreenPath or get in touch with one of their counselors, visit Sound’s Financial Wellness page.
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Updates to Phone Banking
This is the first phase of Skipper, our new digital assistant for phone banking, with more features coming soon.
Skipper, Our Digital Assistant
If you’re a frequent caller, you’ll notice a change to the phone menu. When greeted by Skipper, all you need to do is ask your question and it will be answered.
New! Secure Text & Email Reminders for Your Sound Loans
We’re making it easier to stay on top of your loan payments with secure text and email reminders from Sound Credit Union. These timely alerts help you review your status and make payments quickly—anytime, anywhere.