Computer, tablet, and smart phone screens showing digital banking interface

Digital Banking

The future of digital banking is coming soon.

We’re upgrading our Online and Mobile Banking May 7 – May 9.

Important Dates – Mark Your Calendar

Before May 4

Review FAQs and make note of:

Friday, May 4

Deadline to schedule bills, manage payees and download Bill Pay history before the conversion.

Monday, May 7

Deadline to download history for Quicken or Mint by 12pm Pacific.
Online and Mobile Banking will be unavailable beginning at 5pm Pacific.

Tuesday, May 8

Online and Mobile Banking unavailable all day.
Contact Center and Branch locations are open during normal business hours.

Wednesday, May 9

Welcome to the new Digital Banking experience at Sound!
The new system and mobile apps will be available by 12pm Pacific.

What to Do Now

  • Mark your calendar and prepare for when online banking, bill pay and the mobile app will be unavailable.
  • Be aware of the settings that won’t transition to the new system (like scheduled transfers, Bill Pay payees without addresses, and alerts) so you can make note of your  preferences before May 4, 2018.
  • Have your Sound member number handy.
  • Contact us to ensure we have your current email and mailing address.
  • Watch this page and your inbox for the latest information about the conversion and instructions once the new system is available.
computer showing online banking on desk

What to Look Forward To

A Seamless Experience Across All Devices

See a consistent, seamless banking experience whether visiting from your computer, tablet, or phone.

Self Enrollment and Password Management

No more having to call us to reset a lost password or to establish your online banking account.

Updated Budgeting & Alert Tools

Automatically track spending, set budgets and goals, view trends, receive account alerts and more.

Monitor All Your Accounts

Get a better idea of your spending and see all of your Sound and non-Sound accounts in one spot.

Streamlined Bill Pay Functionality

Managing your bills will be slightly more fun with our updated, easy-to-use bill pay tool.

Access to More Tools

Redeem Sound Rewards, order checks, apply for a loan, and more without having to log into each of your accounts.

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